kong Casino & Sportsbook Service Notice
We at kong operate an online gaming and sportsbook platform available only in jurisdictions where our service is legally permitted. This notice explains our service scope, user eligibility, and the legal responsibility each user bears when accessing kong.
Our platform offers live-dealer tables, slot games, football and sports betting, and esports markets. We accept deposits through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and direct bank transfers via mobile banking, local payment, online payment, and e-wallet. Access to kong is conditional on user compliance with applicable local law. We do not determine legality for any specific jurisdiction—that responsibility rests with each user.
We serve users across regions including Jakarta, Surabaya, Bandung, Medan, and Semarang where our service operates under applicable regulatory frameworks. By creating a kong account, you confirm that your access and use comply with the laws of your own jurisdiction.
Service availability and user responsibility on kong
We do not offer our services in jurisdictions where online wagering is prohibited by law. Kong's availability in any region does not imply licensing or regulatory approval in that region. Users are entirely responsible for verifying that access to kong and all activity on the platform comply with the laws, regulations, and licensing requirements of their own jurisdiction. If you are uncertain about the legal status of online gaming or sports betting in your location, we recommend consulting local legal counsel before using kong.
Kong operates from professional data centres designed to serve players in supported regions. Our platform does not verify or certify the legal status of gaming in any specific country. We rely on users to ensure their own compliance. If you access kong from a jurisdiction where online wagering is restricted, prohibited, or requires a local license that kong does not hold, that use is entirely your responsibility and outside our control or consent.
Account eligibility and verification on kong
To open a kong account, you must provide your full name, email address, phone number, residential address, and date of birth. During account verification, we may request government-issued identification (KTP, passport, or driver's license) and a recent photo to confirm your identity. Kong reserves the right to suspend or close any account that fails verification or provides false information. Verification is required before you can withdraw funds from kong. Our verification process typically completes within 4 business hours. If your application is rejected, we will notify you of the reason and the option to resubmit documentation or contact our support team for clarification.
Data protection and privacy on kong
When you use kong, we collect personal data including your name, contact information, residential address, payment details, and account activity. We process this data to operate our platform, verify your account, process deposits and withdrawals, and comply with applicable legal obligations. We do not sell your data to third parties. Our full privacy practices are explained in our Privacy Policy, accessible from the kong website. All personal data is stored on encrypted servers. Kong does not share your information with unaffiliated third parties except where required by law or to complete payment transactions. You may request access to your personal data by contacting our support team.
Kong platform commitments and contact
We at kong commit to transparent operation, honest communication with our users, and compliance with applicable regulations in each jurisdiction where we operate. Our platform supports standard payment methods across Indonesia—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet—to ensure accessible deposit and withdrawal options. Kong's withdrawal process is subject to account verification and standard banking settlement windows, which may take 1 to 5 business days depending on your chosen payment method. We do not guarantee subject to verification, but we process all verified withdrawal requests in the order they are received.
Kong does not offer its services to users under 18 years of age. Account holders must be at least 18 and provide accurate personal information during registration. We retain the right to request updated identification or address information at any time. If we discover that an account belongs to a minor or has been created with false information, we will close the account immediately and may forfeit any balance.
Kong's terms of service, privacy policy, and Game Rules resources are available on our platform and website. By using kong, you acknowledge that you have read and understood these documents and agree to comply with all terms and conditions. We reserve the right to update our terms and policies at any time. Users will be notified of material changes via email or in-app notification. Continued use of kong after such notification constitutes acceptance of the updated terms.
If you believe kong is operating in violation of local law or if you have concerns about our compliance, please contact our legal or support team immediately. We take all legal inquiries seriously and investigate promptly.